| Question
1: How would you rate your salesperson,
Don Sales, on his/her professionalism on a scale from 1 to 5 with
5 being the highest and 3 being average. |
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| Question
2: What source of advertising led you to
ABC DEALERSHIP ? |
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| I received an e-mail. I am also
familiar with the location of this dealership. That was the
only way I knew of this dealership.
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| Question
3: During your visit to ABC DEALERSHIP did you find a vehicle in stock that you
would like to own? |
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| Question
4: Did you take a test drive at ABC DEALERSHIP on 4/28/2008? |
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| Question
5: Did your salesperson do a thorough
presentation of the vehicle? Showing you all the features inside and
out including opening the hood and the trunk? |
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| Question
6: Did your salesperson show you the
service department and explain the service hours? |
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| Question
7: Did you speak to anyone besides your
salesperson, someone who might have been a manager? |
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| Question
8: Have you received a follow-up phone
call from Don Sales or his/her manager Team F- Used
Cars since your visit? |
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| Question
9: What is the reason that you didn't
purchase your vehicle at ABC DEALERSHIP? |
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| I was trying to do a buy back on
my vehicle. They offered me $14,500, but I wanted at least
$16,000 because I owe $19,000. That was the only reason that I
did not purchase. There was nothing else the dealership could
have done to assist me in
purchasing. | |
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| Question
10: Have you purchased a vehicle since
your visit? |
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Question
11: (if no to Q10 ask) Are you still in
the market for a vehicle?
(if yes to Q10 ask)
What model of car did you purchase? What dealership did you purchase
it from? |
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May I get your email
address?
Home: ewilliams@xxxxxx.xxx |
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